Frequently Asked Questions (FAQs)

At JIMTECH Consulting, we believe transparency and clarity are key to building trust with our clients. Below are answers to some of the most common questions about our services, processes, and how we can assist your business.

General Questions

Q: What services does JIMTECH Consulting offer?
A: We specialize in technology strategy, cybersecurity policy creation, compliance guidance, process efficiency optimization, and employee training. Our services are delivered through three customizable packages: JIMTECH Essentials, JIMTECH Core, and JIMTECH Elite.

Q: Who is JIMTECH Consulting for?
A: Our services are designed for small to medium-sized businesses, startups, veteran-owned businesses, and nonprofits seeking expert guidance to improve their technology processes and align with cybersecurity best practices.

Q: How is JIMTECH Consulting different from other consulting firms?
A: JIMTECH combines 15+ years of industry experience with a lean and agile approach tailored to your business’s unique needs. We focus on actionable insights, measurable results, and cost-effective strategies, all while adhering to national and international compliance standards.

Consultation Services

Q: What is the difference between your Free Discovery Call, 60-Minute Strategy Session, and Premium Consultation?
A:

  • Free Discovery Call: A 15–30 minute session to discuss your business’s pain points and determine how we can help.

  • 60-Minute Strategy Session: A detailed session providing expert insights, actionable advice, and tailored recommendations for your challenges.

  • Premium Consultation: A comprehensive 90–120 minute session designed for transformative strategies, long-term solutions, and in-depth discussions.

Q: What if I’m not ready for a full consultation?
A: You can connect with us on Minnect, where you can get quick answers and expert advice on-the-go. It’s a great option for clients hesitant to commit to a full consultation.

Q: Can I extend my consultation session?
A: Yes! Additional time can be purchased in hourly blocks at $500/hour.

JIMTECH Packages

Q: What is included in the JIMTECH Essentials (JTE), Core (JTC), and Elite (JTX) packages?
A:

  • JIMTECH Essentials (JTE): Foundational technology and cybersecurity strategy for small businesses.

  • JIMTECH Core (JTC): A deep dive into your organization’s technology needs with actionable roadmaps.

  • JIMTECH Elite (JTX): Advanced strategic guidance, process optimization, and premium services tailored to large or high-demand clients.

Q: Are these packages customizable?
A: Yes! We understand that every business is unique. Pricing and deliverables for each package are customized based on your size, scope, and specific needs.

Pricing and Payment

Q: How much do your services cost?
A: Prices for consultations and service packages are as follows:

  • Free Discovery Call: Free

  • 60-Minute Strategy Session: $600

  • Premium Consultation: $2,500
    Package pricing for JTE, JTC, and JTX is based on your business size and scope, with ranges starting at $3,000.

Q: How do I pay for my services?
A: Payment is due at the time of booking for consultations and is securely processed through our online scheduling platform.

Q: Do you offer refunds?
A: Refunds are not available for no-shows or completed consultations. However, cancellations made more than 24 hours before the appointment qualify for a full refund or credit.

Cybersecurity and Technology

Q: Do you offer penetration testing?
A: No, we do not provide penetration testing services. Our focus is on cybersecurity policy reviews, compliance guidance, employee training, and process efficiency.

Q: How do you approach compliance with cybersecurity regulations?
A: We provide expert advice on aligning with national and international standards, including GDPR, CCPA, and ISO/IEC 27001. We also offer policy creation and training to help businesses meet these requirements.

Minnect Services

Q: What is Minnect, and how does it work?
A: Minnect is a platform where you can connect with us for quick, on-the-go advice through text, audio, or video messages. It's ideal for clients seeking immediate answers without committing to a full consultation.

Q: What are your Minnect service prices?
A:

  • Text/Audio Messages: $40 per message

  • Video Messages: $60 per message

  • 15-Minute Calls: $150 (at $10/minute)

Additional Information

Q: Where are you located?
A: JIMTECH Consulting is based in Ashburn, Virginia, but we serve clients nationwide and internationally.

Q: How do I book a consultation?
A: You can book a consultation directly on our Schedule an Appointment page or contact us if you have additional questions.

Q: How do I contact you?
A: You can reach us through our Contact Us page, by email at Esgar.Jimenez@JIMTECHConsulting.com, or via phone at (561) 714-7866.

Have More Questions?

If you didn’t find the answer you were looking for, feel free to contact us directly. We’re here to help you navigate your technology and cybersecurity challenges with confidence!